4. Pricing Deep Dive
Pricing information reflects publicly listed plans as of early 2026 (subject to change).
| Plan | Chloe by Close | Gather |
|---|---|---|
| Free | 100 contacts, 1 user, basic email tracking | 500 contacts, 2 users, basic board |
| Starter / Growth | $29 per user / mo (monthly) – $25 per user / mo (annual). Includes 2,500 contacts, 5 users, pipeline & reporting. | $39 per user / mo (monthly) – $34 per user / mo (annual). Includes unlimited contacts, 10 users, visual pipelines, integrations. |
| Professional / Scale | $59 per user / mo (monthly) – $49 per user / mo (annual). Unlimited contacts, 15 users, advanced automation, API access. | $99 per user / mo (monthly) – $85 per user / mo (annual). Advanced analytics, custom fields, higher API rate limits. |
| Enterprise | Custom – SSO, SLA, dedicated CSM. | Custom – security certifications, dedicated support. |
API over‑age fees: Chloe includes the first 10 k API calls per month in Professional; additional calls are $0.001 each. Gather includes 20 k calls per month in Growth; overages are $0.002 per call.
If budget is the main constraint, pick Gather because its free tier offers more contacts and users for no cost.
5. Real User Sentiment
Across community forums and review sites, Chloe by Close is praised for its tight CRM integration—particularly the bi‑directional sync with Gmail and Outlook—and for customizable pipeline views and deep reporting capabilities. Users frequently note the depth of custom fields as a strength. Common gripes include an interface that feels dated, a steep learning curve for advanced automation, and slower support response times for non‑Enterprise tiers.
Gather receives consistent positive feedback for its visual Kanban‑style pipeline, drag‑and‑drop simplicity, and rapid onboarding. The generous free tier is highlighted as a key advantage for small teams exploring the tool. On the downside, reviewers point to limited native integrations, the need to rely on third‑party services for email sequencing, and occasional performance lags when boards contain several hundred cards.
Overall sentiment shows that teams requiring CRM‑level data control lean toward Chloe, while those prioritizing visual workflow and budget flexibility favor Gather.
6. Switching Considerations
Both platforms expose REST APIs, but Chloe also offers a GraphQL endpoint for complex queries, whereas Gather uses a webhook‑centric model for event‑driven updates. If your existing automations rely on GraphQL, Chloe will need fewer adjustments; if you primarily trigger actions via webhooks, Gather integrates with minimal code.
Migration from Chloe to Gather typically involves exporting contacts as CSV, mapping custom fields, and recreating pipeline stages in Gather’s board view. A database of roughly 5 000 contacts can be migrated in two to three days with a dedicated admin; larger datasets may extend the effort to a week. Gather’s free tier can offset the initial cost increase, but plan for potential API over‑age fees if integration volume grows.
Cost impact is driven largely by user count and API usage. Chloe’s per‑user price is lower at the starter level, while Gather’s free tier reduces upfront spend. The switch is worth it if visual workflow efficiency outweighs the need for deep CRM integration and your team can tolerate fewer native integrations.
7. Final Verdict
Choose Chloe by Close if:
- You need a CRM‑centric solution with bi‑directional email sync, deep contact management, and customizable reporting.
- Advanced automation, API access, and SLA‑backed support are required for your sales process.
- Your team operates at scale and benefits from a per‑user pricing model that includes generous contact limits.
Choose Gather if:
- Visual pipeline management with drag‑and‑drop Kanban boards is the primary workflow for your team.
- Budget constraints make the generous free tier and lower entry‑price attractive.
- You prefer a lightweight, straightforward interface over extensive customization and are willing to use third‑party tools for email sequencing.
Neither if:
- Your organization requires a fully self‑hosted, open‑source platform with complete data sovereignty and no reliance on SaaS infrastructure.